Política de reembolso
🔁 Return Policy
Not loving it? No worries. You’ve got 30 days from the delivery date to send it back.
✅ What Can Be Returned
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Unused items in original condition
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Tags still attached
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Original packaging, no signs of wear
❌ What Can’t Be Returned
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Final sale items
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Used, worn, or damaged gear
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Custom products (coming soon)
🚚 Return Shipping
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We pay return shipping if the item is damaged or wrong
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For all other returns, you cover the shipping
(We’ll send you simple instructions either way)
💸 Refund Policy: Store Credit Only (With a Bonus)
At Generik Brand Apparel, we don’t do cash refunds—but we do give you something better: store credit + a 10% bonus to use on your next order.
🔁 How It Works:
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All approved returns will be issued as store credit only
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You’ll get 110% of your original purchase value to spend on anything you like
(Example: Return a $50 item, get $55 in store credit)
📬 Easy Return Steps:
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Email us at support@begenerik.com
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We’ll send return instructions
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Once we get your item, we’ll email your store credit code within 5 business days
💬 Questions?
No bots, no hold music—just people.
Reach out anytime at support@begenerik.com
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.